Capitalogix

Happy New Year!

I love planning for the new year – both personally and professionally.  To read about my professional planning, check out this article. 

I've always been a big-picture person, so I tend to think in 5, 10, and 20-year increments ... but thinking about the coming year is helpful, too.

I think about it a bit like using a map.  Even if you know your intended destination, you still have to start with 'where you are' to figure out the best way to get there.

There are seemingly infinite potential paths ... but motion in a direction isn't really "progress" if it doesn't take you towards your desired destination.

At midnight tonight, it'll be 2024.  I know a new year isn't really a blank slate, but I've always enjoyed the symbolism.  So, I thought I'd revisit how I set New Year's resolutions. 

To start with, resolutions only work if you actually "want" to make them happen.  It's one thing to hope that something magically falls in your lap; it's another to want to do the work. 

With that being said, here are some tips. 

• Focus on What You Want.
• Focus on Why You Want It.
• Focus on Ways You Might Get it.
• Focus on Evidence of Progress.

Below, I'll take you through an example of each of the four steps.

Moving Towards a Solution, Rather Than Suffering From the Problem.

Before I got back into my health, my first instinct was to think, "I need to lose weight."  Knowing that "you're fat" isn't helpful … my head quickly translates that to something a tad more positive, yet generic, like: "I choose to be healthy and vital, and to live a healthy lifestyle."

Blah, blah … They are just words.  What I needed was something specific, measurable, and actionable.  How about: "I will lose 15 pounds and stop eating after dinner."  OK, but that isn't inspiring, and there isn't much for me to do.  I can do better than that.

Figure-Out a Big Enough WHY, Rather Than Worrying about the HOW's.

This post isn't about health and fitness; it is about the mindset and techniques you can use to set empowering goals and plans in any situation.

So, while I could list many ways to lose weight (and I might even remember to do some of them), leveraging a driving force creates momentum.  In other words, the first step in "Doing" is knowing WHY you want something.

I really do want to be healthy, fit, and vital (it sure beats the alternatives), and I want to have the energy and confidence to live and enjoy my life fully.  The world is my playground, and I want to take advantage of more opportunities to play with family and friends.  However, to do those things, I must find better ways to live a healthy lifestyle.

The WHYs are just as important for business goals too.

Focus on Potential Solutions Rather than Problems or Challenges.

Obstacles Exist.  The bad news: I don't eat fish, and I don't like vegetables (unless French Fries are vegetables).  My joints aren't close to healthy from years of violent contact sports.  I rarely get 7 hours of sleep, and who'd have thunk it, but being the CEO of a startup is stressful.  The good news: none of those things matter ... and even if they did, it just would mean that I have a lot of room for progress.

It is natural to focus on obstacles.  But most obstacles are surmountable - with a big enough WHY, I'll even start to eat vegetables.  Instead of dwelling on the limitations, use them as a reminder to focus on potential solutions instead.  They are beacons marking the way.

How do you do it?  To focus on solutions, you can make two action-based lists: one is of things To-Do ... and another is of things Not-To-Do.

Here are some of the sample To-Do Items:

• I will drink more water than coffee.
• I will stretch or do basic calisthenics on days that I do not go to the gym.
• I will make a healthy shake as a meal replacement rather than a snack if I'm hungry between meals.
• I will focus on relaxation and meditation as much as I focus on strength & physical exercises.

Here is the actionable list of Not-To-Do Items.

• I will not buy new bigger pants or wear stretchy pants because of an expanding waistline.
• I will not eat snacks out of their container – and will portion out what I want first.
• I will not compare my current level of fitness to what I used to be able to do.  Instead, I will focus on my actions and improvement.

Create Healthier Habits.

It is easy to follow a routine.  So, here's another tip ... make your routine better.  Here are some examples of things you could do to make being healthier happen with less effort.

• Pre-sort your vitamins into daily doses, and keep them by the coffee machine.
• Buy healthy snacks, like fruit, raw nuts, or organic energy bars (instead of chips).  If Doritos aren't in your house, it's hard to eat them on any regular basis. 
• When you do snack, don't keep them near you.  Make yourself get up to get them.  That'll make it harder for you to binge. 
• Enjoy listening to music, audiobooks, or podcasts during your "exercise time." Dedicating time to something doesn't mean you can't be multitasking.
• Park at the end of the parking lot, so you get to walk.
• Meet with friends at the gym or a hiking spot rather than a bar or restaurant.

You get the idea.  Get in the habit of looking for ways to create better habits.  What habits could you alter slightly to make a big difference?  Which things can you automate or outsource?

For two books about the subject, I recommend Tiny Habits by B.J. Fogg and Willpower Doesn't Work by Benjamin Hardy. 

Focus on Your Progress.

In this case, it really is about the journey.  Instead of tracking how far you have to go ... notice how far you've come.  Utilize an internal locus of control.  It is about creating energy, momentum, and a sense of possibility.  You may have a big, hairy, audacious goal in mind.  That's fine, as long as you realize that reaching each milestone along the way is still an accomplishment.

• Find shoes that don't hurt your feet.
• Pick a gym or a personal trainer that you enjoy.
• Run more than two laps without stopping.

It doesn't matter what they are ... they all count, as long as you know that you are moving in the right direction.

Summary

The point of this exercise was not really to focus on fitness.  These techniques and goal-setting tools work in any situation.  The principles are:

1. First, figure out what you want and why it is important to you.  Only focus on the few things that are actually important to you. 
2. Second, find something you can do, right now, which moves you in the right direction.
3. Third, notice which things create (rather than take) energy.  Spend your time on those, and automate or create routines to take care of the rest.
4. Fourth, plan forward, but measure backward.  Set milestones so that you can recognize and celebrate your progress.

In my business, this translates to having a mission and vision - it's what we want, why it's important to us, and a basic strategy to get there.  Then, we create yearly "Big 3" goals that move us toward that long-term vision.  Then, the team creates SMARTs (goals that are specific, measurable, attainable, relevant, and timely) and KPIs (key performance indicators) so they know where to spend their time, and what milestones tell them they're on the right track.

It isn't magic, but it works.

Hope this helped.

Artificial Intelligence Meets "Woo-Woo"

As someone who has been in tech and Artificial Intelligence for over 30 years, my personality and thought processes are centered around facts and reason. 

With that said, I've always had a soft spot for "arts" over sciences. I appreciate meditation and mindfulness practices.  Unquestionably, I've found that technology helps me do that quicker, better, and with more certainty about the results.

I am fascinated by both Neuro-Linguistic Programming and Natural Language Processing. 

That's what made this conversation with Joshua Pellicer so great. 

Joshua has lots of experience using AI tools and techniques and getting the most from generative AI.

When I asked him what use cases he was most excited and optimistic about, he answered "Manifestation". 

That is not what I expected ... but it made sense after discussing it. Check it out. 

 

Manifestation doesn't cause the universe to hand your dreams to you on a golden platter. It does help you maintain a positive mindset and focus on what you want (instead of avoiding what you don't want). 

ChatGPT (and other similar tools, like Microsoft's Co-Pilot, Google's Bard, Anthropic's Claude, Perplexity, and Quora's Poe can help create a guide and an image to help you better ideate and actualize your dreams. 

AI is only as good as what you use it for ... I think this is an example of a clever and powerful use of generative AI. 

What do you think?

Workouts That Work with Dr. John Jaquish & The X3

As someone who (in a past life) was an "elite athlete," my mind often thinks my body is capable of more than it actually is. 

Well, it still is ... just less often and with a higher chance of hurting myself. 

It's taken a lot of adjustments to find what routines work for me. They can't just be low-impact or good for me ... they have to be fun, and they have to allow me to improve, not just maintain. 

I've found a couple of things that work for me, like the Carol AI Bike and HOTWORX. 

Another one of my favorites is the X3 bar by Dr. John Jaquish. It's a metal bar that attaches to various bands and allows you to do variable resistance training. It's more efficient and effective than weights because, instead of using the same amount of force through the entire rep, you're able to do more weight where you're strongest and less weight where you're weakest. 

He works with professional athletes, NBA teams, and more. 

I shot a video with him about why X3's variable resistance is a better way to exercise. Check it out. 

 

My son, Zach, is a holdout only because he prefers spending an hour in a gym. It's his meditation and his social hour all in one. I get it. I can't pretend I don't still enjoy going to the gym and lifting weights. But, I can recognize a lot of that is vanity and fun instead of prioritizing effectiveness and efficiency (getting more done in less time). 

Taking a "Less is More" approach flies in the face of "No Pain, No Gain."

The X3 is portable; it doesn't take a long time to set up or use; and I feel stronger when I use it consistently.  That means it is efficient and effective.  Surprisingly, it is also fun.  

The new X3 Force uses tracking & gamification to encourage use and progress.  That is important because, with any of these tools, you still need to consider the Head, Heart, and Feet of the matter.   It isn't enough to know what or how to do something.  You have to want to do the thing.  And then you have to actually do the thing.

I'm excited about this, because I think increasing longevity is a promising frontier, and I believe short effective workouts are fundamental to living healthier and longer. 

Hope that helps. 

Is Luck Something You Create?

I just shared an updated article on the difference between Skill and Luck. 

Serendipitously, this article showed up in my feed from 2012. Instead of updating it, I want to share it as I wrote it, because it's still relevant, and it might lose some of its magic if I update it.

So, here it is: 

________________

Title: Some Thoughts On Whether Luck Is Something You Create

Date: November 3rd, 2012

Doing the same things, the same ways, has predictable results.  Sometimes, it is important to do things differently.

Here is a photo of me at the National Society of Black Engineers' Professional Development Conference, where I had the opportunity to present and participate in several panel discussions.

That is me, the Mitchell brothers, and Steadman Graham

I'm neither black, nor an engineer, and they aren't traders; so why would they ask me to present... and why would I say yes? 

Value is often added at the edges. Likewise, good things often happen when you travel outside your comfort or habit zone.

I gained a lot from the experience. For example, I had a discussion with a nuclear physicist who talked about how they use computer simulations to model the effects of a nuclear explosion. That gave me great ideas about how to measure the effect of a particular trading system or algorithm on a market.

Luck does favor the prepared. That conversation could just as easily have been me simply saying 'hello,' shaking hands and moving on to the next person. To some extent, the ability to take advantage of opportunities comes from the intent to find them.

Is Luck Something That You Can Maximize, Or Would You Consider It Random?

It's possible that luck is both random and something you can maximize.

Here is an example.  Many people consider the stock market to be random. Nonetheless, there are groups of people who consistently beat the market and trade profitably. How is that possible?

To explain, let's examine the decision to purchase Apple Computer stock. Regardless of whether that decision was based on gut instinct, fundamental analysis, or a technical chart pattern ... whether the price moves up or down the moment after that purchase is for the most part random.

However, if you make 10,000 trades over time, then your ability to make and keep money is about how you manage risk and opportunity. At that point, your system is not necessarily random. Consequently, it is something that you can improve.

Transform Results By Getting Un-Stuck.

Improvement means getting better and different results.  And, as you already know, it doesn't make sense to continue to do the same thing, yet expect different results.  So, a key skill is learning to recognize when things are "stuck" in a rut.

The trouble with many "ruts" is that you don't know you're in one, while you're in one. Consequently, it often takes a different perspective to become aware of new possibilities, opportunities, or best next steps.

Implications.

The interesting thing that this implies is that those opportunities were always there ... they just weren't there for you in your current state of awareness.

Similarly, recognize that many of the processes that we rely on limit our "luck" or opportunities precisely because they limit our choices. When this is done consciously it can be helpful.  However, when it's an unconscious act, it can be dangerous.

In general, you can categorize many tools as either being multipliers or diminishers. Neither one is good or bad in and of itself.  The trick is to recognize that you have a choice and that not choosing is still a choice.

_______________

I think it holds up. What do you think?

 

How Long Do You Have Left?

We only have a limited time on this earth - and a lot of it is taken by frivolous activities. 

How much time do you think the average millennial spends on their phones ... or a baby-boomer sits in front of the TV?

The answer is a lot.

via dailyinfographic

Nine years in front of entertainment devices - another 10.5 years spent working.  You get the idea.

If you have goals you want to accomplish, aspirational travel, and lifestyle plans - this really puts the idea of finding and living your passion in perspective. 

Do you have the time to waste it?

VisualCapitalist put together a chart projecting longevity based on 2020 mortality rates.

 

via visualcapitalist
 

I turned 60 this July, so I only have 20 years left, according to this calculator.   I expect more!

There are some interesting statistical facts in this; for example, an average American baby boy can expect to live until 74 ... but if that boy turns 21, his life expectancy jumps to over 75. 

While these numbers seem pretty high, there are two things to consider. First, COVID heavily reduced these numbers because mortality rates went up. That likely won't continue (though it will likely continue to affect your insurance premiums and pension benefits). 

Also, remember that these numbers are based on 2020 averages, which likely differ from you (specifically considering your race, income, location, etc.). These numbers also don't take into account expected medical and technology advances, etc. 

Finally, I think Purpose is one of the most important catalysts of longevity. People often die when they retire ... not because they're done working, but because they're done striving. 

If you're not growing, you're dying!

Three Word Strategies

A few years ago, I shared a presentation called Mindset Matters that I had given to a small mastermind group.

Recently, I  have revisited that content in more detail and with finer distinction.  It’s become an integral part of my goto presentations and our company dialogue. 

One of my core beliefs is that energy is one of the most important things we can measure.  I believe it so strongly I paid Gaping Void to put it on my wall.

 

via GapingVoid

It means exactly what it sounds like - but also a lot more.

Energy affects how you feel, what you do, and what you make it mean.  That means it is a great way to measure your values, too.  Consequently, even if you don’t recognize it, energy has a lot to do with who you hire and fire.  It affects where you spend your time.  Ultimately, it even affects the long-term vision of your company or life. 

If something brings profit and energy, it is probably worth pursuing. 

In contrast, fighting your energy is one of the quickest ways to burn out.  Consequently, figuring out who and what to say “no” to is an important way to ensure you stay on the path and reach your goals.

Here is a video I made about the importance of Mindsets.

via @howardgetson

Three Word Strategies.

I believe that words have power.  Specifically, the words you use to describe your identity and your priorities change your reality. 

First, some background.  Your Roles and Goals are nouns.  That means “a person, place, or thing.” Let’s examine some sample roles like father, entrepreneur, visionary, etc.  They are all nouns.

Your goals are nouns, too.  For example, (for us) amplified intelligence, an autonomous platform, and a sustainable edge are all nouns. 

How you create or achieve them is done with verbs.   So, your strategies are verbs.

Examine your default strategies.   They define an action you take.  Examples include: connect, communicate, contribute, collaborate, protect, serve, evaluate, curate, share … and love.  On the other end of the spectrum, you could complain, retreat, blame, or block (but that wouldn’t be productive).

People have habitual strategies.  I often say happy people find ways to be happy – while frustrated people find ways to be frustrated.  This is true for many things.

Said a different way, people expect and trust that you will act according to how they perceive you act.

Meanwhile, you are the most important perceiver.

Another distinction is that our nouns and verbs range from timely to timeless. “Timely” words relate to what you are doing now.  They relate to your situation or perceived challenges or opportunities.  Meanwhile, “Timeless” words are chunked higher and relate to what you have done, what you are doing, and what you will do.

The trick is to chunk high enough that you are focused on words that link your timeless Roles, Goals, and Strategies.  When done right, you know that this is part of what makes you … “You”.  

My favorite way to do this is through three-word strategies. 

These work for your business, priorities, identity, and more. 

I’ll introduce the idea to you by sharing my own to start. 

Understand.  Challenge.  Transform. 

The actual words are less important than what they mean to me. 

What’s also important is that not only do these words mean something to me, but I’ve put them in a specific order, and I’ve made these words “commands” in my life.  They’re specific, measurable, and actionable.  They remind me what to do.  They give me direction.  And, they are a strategy (or process) that creates a reliable result.

First, I understand because I want to make sure I know all sides before I take action.  For me, it is about seeing the bigger picture.  It creates a golden thread from where I am to the bigger future possibility that I want.  Then, I challenge situations, people, norms, and more.  I don’t challenge to tear down.  I challenge to find strength … to figure out what to trust and rely upon.  Finally, I transform things to make them better.  Insanity is doing what you always do and expecting a different result.  This is about finding where small changes create massive transformations.  It is about committing to the result rather than how we have done things till now.

If I challenged before I understood the situation, or if I tried to transform something without properly doing my research, I’d be shooting from the hip ... and I’d likely cause more damage than good. 

Likewise, imagine the life of someone who protects, serves, and loves.  That produces a ripple in the world.  Now, compare that to the life of someone who loves, serves, and protects.  The result is likely very different.

The order matters!

I’ve set daily alarms on my phone to remind me of my three words.  I use them when I’m in meetings and to evaluate whether I’m showing up as my best self. 

You can also create three words that are different for the different hats you wear, the products in your business, or how your team collaborates. 

Finding Your Three Words 

Like recipes, your three-word strategy has ingredients, orders, and intensities.  The optimal ingredients, order, and intensities might change as you use your words. 

For example, when my son was just getting out of college, one of his words was “contented” because he was focused on all the things he missed from college - instead of being appreciative of what he had.  Later, his words switched to “grateful” and then “loving”...  each an evolution that paired with his journey. 

Remember, your words should be actions.  They should be things you do, ... not just words that describe you.  You can also see that in my son’s words.  As he grew, the word became a calling to the actions he wanted to approach life with, instead of a reminder of the feelings he longed for. 

Once you learn how to create and use these simple three-word strategies, you can use them everywhere. 

What are your words?

The Beatles New Song ... And Where AI Art Fails

Have you listened to the new Beatles song?  It took almost 50 years and new technology to create.

How did this happen?  An AI system, made by Peter Jackson, uncoupled the vocals from the piano on a poor-quality tape demo from the 70s.  The result – a song that would have never seen the light of day was able to bring John Lennon back from the dead to release new music for a new generation. 

You can listen to it here.

 

via The Beatles

Was it a touching tribute and closure to an extraordinary legacy?  Does it qualify as AI "art"? 

We are seeing a surge in creativity due to the rise of generative AI. 

People are doing amazing things with AI ...  and it's making entrepreneurship accessible to a new group of people.

AI is exciting, but it is also scary.  I would argue that it is a net positive.  However, there are also clear drawbacks (and potential risks).  For example, there are the obvious ones like deepfakes, art being stolen and fed into models without consent, etc.  But, there's one that many aren't talking about...

It's a lack of nuance or understanding of art. 

Here is an example of using generative AI to improve a famous art piece.

 

@Soncharm

In my opinion, the creator completely missed the point when they tried to improve Nighthawks by Edward Hopper. 

The truth is that I don't know their intent or thought process.

However, Nighthawks is famous for a reason.  It shows a patron, presumably at a late-night diner, with a desolate urban streetscape outside.  To the right audience, it embodies the isolation of a 24-hour modern society and big cities, and the hidden changes of the 20th century.  It is a poignant composition and one of the most famous American art pieces. 

Lost in the power of Generative AI, this X (Twitter) user transformed the piece by running it through an art processor multiple times. 

First, he had AI parse the image and write a description of it.  Then, he had it regenerate the image from the description.  The setting became light.  He thought he could make it better, so he moved people outside.  He parses a description again and creates a new image again.  He did this several times. 

The result is what you see — a beautifully created composition lacking any depth. 

The AI did its job; the human did not. 

A better prompt or a more artful process would have had a better result. 

But is it art?

Once created, art is in the eye or mind of the perceiver.  So, should we care who or what creates it?

Here are some other questions worth pondering.  Is AI at its best when it's amplifying human intelligence - rather than replacing it?  Or ... is the goal simply to amplify intelligence?

The Universe often gives you increasingly painful chances to learn a lesson. 

What do you think we're supposed to take from this?

It's That Time Of Year ...

It is that time of year again. We are in the midst of our annual planning for 2024.

If you haven't started planning for your business (or yourself), now is a great time to start.

The best place to start is to analyze where you are and where you've come from. I like to begin annual planning by reviewing the past year and looking back at where we were three years ago (in order to note direction, progress, and new capabilities). 

Then it is time to look forward.

The process is relatively straightforward. We start by deciding what the company's three highest priority goals are. With those goals as the base, each department (and manager) creates a big three representing what they can do to reach the company's big three. From there, we dive into quarterly rocks, SMARTs (goals that are specific, measurable, actionable, relevant, and timed), as well as the explicit tactical steps it will take to accomplish what we set out to achieve. We use the Entrepreneurial Operating System (EOS) to plan and execute our meetings. 

The meetings are going well. There is a lot of back-and-forth idea sharing, negotiating, and priority setting.

We've gotten a lot better at dialogue - but for many years, what we thought was a dialogue was often multiple monologues. 

The disconnect (or misconnect) was because the participants had fundamental beliefs, at a higher level than we were discussing, that were at odds with each other. 

I shot two videos that I think help teams get to alignment.

Thinking About Your Thinking

The first video discusses several techniques to enhance your decision-making. 

One of the ideas is something called "Think, Feel, Know." It explains that you have to deal with superficial thoughts before getting to deeper feelings. Then, you must deal with those feelings before you get to "knowing." 

Another technique discussed in the video involves adding time to look for "insights" after working on something. Those insights are often the seeds for something greater.

Chunking Higher

The second video is about how to chunk high enough to start from a place of agreement. Exploring distinctions from there is relatively easy.

I'll add one more concept for good measure ... Start with the end in mind. Alignment happens in stages. To get aligned on what to do next, you first have to get agreement and alignment about where you are and where you want to go.

With that said, another important component of meaningful communication is a shared understanding of a common language. Words can mean different things to different people. Simply agreeing on a "word" is different than agreeing on a common meaning.

To summarize these concepts:

1. Make sure you have a common language
2. Begin with the end in mind
3. Start with the highest level of agreement
4. Make distinctions from there

Hope that helps. 

The Difference Between Gen Z And Millennials

I had friends in town for today's Cowboys game against the Giants. If you care, it was a massive win.

We discussed the difference between Gen Z and Millennials on our way back from dinner last night. 

During the conversation, my youngest, Zach (who is 30), called to tell me that his face had been sewn back together after a rugby game. 

Wonderful. 

But, it was a great chance to hear his opinion about the difference between Gen Z and Millennials. 

I'm paraphrasing, but he stressed that the main difference was that he lived through a transition of technologies that they didn't experience. 

For example, he is old enough to remember cassette tapes, floppy discs, boomboxes, and more. His first computer was an old-school Mac with a black-and-white display (how primitive). 

So, though he didn't see the prior shifts that I did (like the invention of the color TV), he is still aware of the shift between the "old world" and the "new world" ... and how radical the difference was. 

Meanwhile, Gen Zers were raised with the technology we see today as their only reality. 

As a result, they're much more immune to how awkward or cringy it is to share their entire life online, hopping from instant gratification to instant gratification. 

 

via blackbear

We hear a lot of doom and gloom from (and about) Gen Z - which isn't new. The younger generations are always derided ... in part because they're young.

Nonetheless, GenZ still believes the future is bright. 

What do you think about Gen Z? And, what differentiates them from Millennials? I'm curious.

The Cost Of Thinking Linearly In Today's Age

Humans can’t do a lot of things.

Honestly, the fact that we’re at the top of the food chain is pretty miraculous. 

We’re slow, we’re weak, and we’re famously bad at understanding large numbers and exponential growth. 

Our brains are hardwired to think locally and linearly.

It’s a monumental task for us to fathom exponential growth … let alone its implications. 

Think how many companies have failed due to that inability … RadioShack didn’t foresee a future where shopping was done online.  Kodak didn’t think digital cameras would replace good ol’ film.  Blockbuster dismissed a future where people would want movies in their mailboxes because they were anchored to the belief that “part of the joy is seeing all your options!” They didn’t even make it long enough to see “Netflix and Chill” become a thing. 

 

via Diamandis

Human perception is linear.  Technological growth is exponential.

There are many examples.  Here is one Diamandis calls “The Kodak Moment.”

In 1996, Kodak was at the top of its game, with a market cap of over $28 billion and 140,000 employees.

Few people know that 20 years earlier, in 1976, Kodak had invented the digital camera.  It had the patents and the first-mover advantage.

But that first digital camera was a baby that only its inventor could love and appreciate.

That first camera took .01 megapixel photos, took 23 seconds to record the image to a tape drive, and only shot in black and white.

Not surprisingly, Kodak ignored the technology and its implications.

Fast forward to 2012, when Kodak filed for bankruptcy – disrupted by the very technology that they invented and subsequently ignored.

via Diamandis

Innovation is a reminder that you can’t be medium-obsessed.  Kodak’s goal was to preserve memories.  It wasn’t to sell film.  Blockbuster’s goal wasn’t to get people in their stores; it was to get movies in homes.  

Henry Ford famously said: “If I had asked people what they wanted, they would have said faster horses.” Steve Jobs was famous for spending all his time with customers but never asking them what they wanted.

Two of our greatest innovators realized something that many never do.  Being conscientious of your consumers doesn’t necessarily mean listening to them.  It means thinking about and anticipating their wants and future needs.

Tech and AI are creating tectonic forces throughout industry and the world.  It is time to embrace and leverage what that makes possible.  History has many prior examples of Creative Destruction (and what gets left in the dust).

Opportunity or Chaos …  You get to decide.

Onward!