The pandemic has affected many things beyond basic health. Increasingly, I see research showing meaningful increases in pornography consumption, suicide rates, and a host of other trends that are shaping our world today ... but, in the longer-term, it is also affecting the face of tomorrow.
Flexible Workplaces
In May, after only several months of lock-down, I was surprised how many businesses decided that they had no intention of ever requiring their employees to come back into the office.
As we close in on a year in the pandemic, I am surprised how easily we adapted to the new normal. Even with a vaccine in sight, I suspect many of the adaptations will remain.
Personally, I like going to the office. Most days, I still do ... even though a tiny fraction of our people are there.
With that said, I know that our business matured. We are better at the skills, tools, and mindsets that make remote work possible or profitable. We've gotten better at deciding what's a meeting (versus an e-mail or an online chat). People are working hours that are more comfortable for them, and we see meetings happen both earlier and later than they used to, before the quarantine.
As a macro trend, we also see a flight from urban centers.

via visualcapitalist
I keep hearing about people moving far from their work-places. Ultimately, they decided that remote work enables a new form of freedom for them – to live where they want, regardless of what they do (or who they do it for).
Over time, I'm curious how a remote workforce will impact the quality and the amount of work done.
Adding to my initial concerns, flexible workspaces cause (or exacerbate) other issues, including cybersecurity, digital collaboration, defining the new workday, and a host of other challenges.
Digital Explosion
I remember the early 2000s and the distress I felt watching how many time cycles my son "wasted" being on his phone (which to me, at that time, seemed like "all-the-time"). But, in retrospect, that was nothing.
Flash forward to 2019, and everything was even more "digital" and "smart." Refrigerators, exercise bikes, billboards, and more all had screens, and 2-year-olds were already digitally literate. "All-the-time" took on a whole new meaning.
Somehow, the pandemic still took our reliance on the digital world (or our augmented alternate reality) to the next level.

via Alaska DHSS
Kids are also getting less physical activity and human contact, and spending much more time online. Contributing to this is the reality that much of their academics have been forced online. Likewise, adults also are shifting more of their attention and activity cycles to the digital world.
Continued screen-time increases coincide with video game revenue spiking and Internet traffic increasing by more than 50% worldwide.
As the world opens up, I still expect digital reliance numbers to stay above pre-COVID benchmarks. People's reliance on digital to feed their need for information, entertainment, and companionship is growing.
Changing Business Landscape
Starting with consumers, we've seen a massive movement toward frictionless and touchless payment. Even physical stores are prioritizing getting in and out without having to deal with another human. In addition, there's a massive move toward delivery services for groceries and meals.
On top of the changes to normal retail services, reliance on online shopping has increased, while the time it takes for electronic purchases to your door has decreased. Combined, these factors will terraform commerce. Consequently, this year was likely an inflection point for e-commerce penetration ... and, from that perspective, life will never be the same again.
via visual capitalist
Despite the growth of online retail, many small businesses that couldn't move online are struggling, and many have already gone under.
Which leads to the next trend ...
Increasing Wealth Stratification
While small business owners and front line workers have been struggling, billionaires saw their wealth increase by over half a trillion dollars.
Part of this is due to government aid toward large companies, part of it is due to tax laws, and part of it is due to the digital rise mentioned in the previous section. The big tech companies were already thriving, and the pandemic created a positive inflection point.
Despite those gains, the pandemic hit millennials and small businesses hard.
via Morning Consult
The longer the economy is affected by COVID-19 measures, the larger the wealth inequality will grow, and the more people you can expect looking for government assistance. The strong will thrive while others will suffer increasingly from learned helplessness.
Obviously, the 2020 quarantine has created impacts in many other areas – including family stress, community isolation, political radicalization, etc. Moreover, these effects won't be isolated to this year - and we should expect many to impact our "new normal" for years to come.
Some people consider this a challenge. I think it's the playing field. It's going to be true for everyone. What you make it mean, and what you choose to do, it is up to you. Some will be like a cork, floating on the water, going where the tide takes it. Others will recognize the situation as an opportunity and thrive.
The impact has been global, but the choices you make are local ... and they are still your to make.
Here is to making 2021 our best year yet!
Onwards!
When Texas Freezes Over
As I write this, Texas has already cleared up and is warm again ... but the effects of a week spent below freezing (with temperatures reaching below zero) will be felt for a long time.
Even though it had not snowed here in for several days, the Rolling Blackouts continued through the end of the week. It is hard to believe Texas does not know how to handle six inches of snow. Having grown up near Boston, I recognize that with no plows, no sanding, and no salt ... you stand little chance of keeping the roads clear. At some level, it is just idiots slipping, sliding, and waiting for the sun to come out. But who would have thought that would describe top leaders of the State and its ability to provide basic human needs like power, water, and heating (let alone WiFi and battery power)?
The ice storm and cold snap weren’t so bad for me (compared to some of the stories I’m hearing from other people in our office). Yes, we lost power, water, and the Internet ... but only for a few isolated hours. I was lucky (and so was our data center), but millions (including several Capitalogix employees) suffered due to lack of water, electricity, or heat, and to add insult to injury – burst pipes.
Despite the fact that the temperature is back in the high 50s, here is a photo I took at our local supermarket this weekend. Let's say things aren't quite back to normal yet.
I've seen a lot of political mudslinging from both sides trying to avoid blame. The reality is that this mess is a disaster that doesn't need to be politicized (and should be used as the raw material to make sure that something like this doesn't happen again). While Texas rarely sees weather like this, this wasn't the first time we have, and it won't be the last.
Two major factors came into play.
First, Texas chose to stay off the national grid to avoid federal regulation. The Texas grid is called ERCOT, and it is run by an agency of the same name — the Electric Reliability Council of Texas. We joke about Texas seceding from the Union, but the reality is that many Texans are fiercely independent and crave less federal regulation (which is a discussion for another day) so the choice resonated with constituents. Especially since Texas is a very energy-rich state. Unfortunately, not being on the national grid means that when our grid is overtaxed, we're mostly on our own. In the winter of 2011, when our power sources couldn't keep up with needs we imported energy from Mexico to keep up, but this year much of Northern Mexico was struggling as well.
Second, Texas chose not to winterize its power sources. After 2011, a proposal was floated to winterize energy plants by adding insulation, heating pipes, etc. but it was very costly and wasn't adopted. Many Texans (including politicians) were quick to blame it on the underperformance of renewables, but in this case, according to ERCOT, natural gas, coal, and nuclear were affected.
All of these energy sources can be winterized, and renewables work fine even in Antarctica. This isn't an argument for renewables or for joining the national grid. Just an acknowledgment of the current situation.
ERCOT claimed that they were ready for the storm, and warned their plants to "winterize" how they could, but clearly, it wasn't enough. With more preparation locally and on the state level, Texans should be fine to handle these types of episodes in the future. With that said, it shouldn't take episodes like this to enact change.
Regardless, crises like this are opportunities to come together, and I've been very happy to see how many people have offered food, water, and their homes to people in need.
Thank you to all who reached out to check in on us.
Posted at 07:15 PM in Business, Current Affairs, Food and Drink, Healthy Lifestyle, Market Commentary, Personal Development, Science, Travel, Web/Tech | Permalink | Comments (0)
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